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RBS Chief Executive faces grilling over branch closures

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ROSS McEwen, the Chief Executive of Royal Bank of Scotland (RBS), is under intense scrutiny as he prepares to face a grilling from MPs today over the bank’s controversial branch closure plans. The SNP has made it clear that McEwen “still has plenty of questions to answer,” particularly regarding the impact of these closures on local communities and businesses across Scotland.

The proposed closures, which could see dozens of branches shuttered, have sparked widespread concern among customers, especially in rural areas where access to banking services is already limited. Critics argue that these moves could leave vulnerable customers, including the elderly and small business owners, without essential financial services. The issue has become a flashpoint in the ongoing debate about the role of banks in supporting local economies.

This isn’t the first time RBS has faced backlash over branch closures. The bank, which was bailed out by taxpayers during the 2008 financial crisis, has been accused of prioritising profitability over public service. The SNP has been particularly vocal, calling for greater transparency and accountability from the bank’s leadership. “Communities across Scotland rely on these branches,” said an SNP spokesperson. “We need to understand the rationale behind these decisions and what alternatives are being offered.”

McEwen’s appearance before MPs comes at a critical time for RBS, which is still navigating its post-bailout recovery and working to rebuild public trust. The bank has argued that the closures are necessary due to a shift towards digital banking, with more customers opting for online and mobile services. However, critics counter that not everyone has the means or ability to make this transition, particularly in areas with poor internet connectivity.

As McEwen faces questions today, the focus will be on whether he can provide satisfactory answers to these concerns. The outcome of this session could have significant implications for RBS’s relationship with its customers and its reputation as a socially responsible institution. For now, the SNP remains steadfast in its demand for clarity, insisting that “the voices of those affected must be heard.”

For more details on the ongoing story, visit The Herald Scotland.

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