WHILE Royal Bank of Scotland has rightly attracted a huge amount of flak from politicians, small businesses and the public over its sweeping branch-closure programme, chief executive Ross McEwan has never shown any much sign of having second thoughts. . http://www.heraldscotland.com/business_hq/16276366.Ian_McConnell__Will_big_banks_now_listen_to_Scottish_customers__attitudes_on_branch_closures_/