Yes, Glasgow City Council deals with rats and mice in homes, and it treats live wasp nests from June to September for £116.50 including VAT. It doesn’t treat bed bugs or other insects, birds, squirrels or other animals. You report rats and mice on the council’s online form. For wasp nests and any other pest question, phone 0141 287 1059.
Last checked: 26 October 2026.
The council’s price list has no charge for treating rats or mice in your home. The only charge it lists for pest control is the wasp nest fee, plus a separate hourly rate for businesses. Here’s what it does and doesn’t cover.
| Pest | Council treats it? | Cost |
|---|---|---|
| Rats at a home, indoors or outdoors | Yes | None on the price list |
| Mice indoors at a home | Yes | None on the price list |
| Wasp nests (June to September) | Yes, by phone | £116.50 incl. VAT |
| Bees | No | Not offered |
| Bed bugs and other insects | No | Not offered |
| Birds, foxes, moles, rabbits, deer, squirrels | No | Not offered |
Rats and mice in your home
The council investigates and treats mice when they’re indoors at a home. It does the same for rats, indoors or outdoors at a home. It also says it works with property managers to sort out whatever is causing the infestation. That matters if the problem comes from a shared close, bin store or the building itself.
How to report rats or mice
- Use the council’s online form for mice or rats. It’s for homes only.
- The form is in four parts and starts with your contact details. Fill it in and send it.
- If you’d rather talk to someone, or you’ve a question the form doesn’t cover, phone 0141 287 1059.
The council’s page doesn’t say how long a visit takes to arrange, so we can’t give you a time. If rats or mice are getting worse while you wait, phone the number above and say so.
Who counts as a home
The service is for domestic properties. It doesn’t apply to charity accommodation, HMOs (houses in multiple occupation), holiday lets or any other commercial property. A rented flat or house is a domestic property, so you can report it yourself.
Wasp nests
The council offers a wasp nest service to Glasgow residents between June and September. It costs £116.50 including VAT. You can’t book it on the online form. Phone 0141 287 1059 and arrange a visit.
The council sets some rules:
- You pay the fee and it’s non-refundable.
- If an officer inspects and finds bees, they won’t treat the nest and you can’t get the money back. Bees aren’t something the council deals with.
- The exact spot of the nest has to be known, visible and easy to get to.
- The nest can be no more than 20 feet off the ground.
So if you’re not sure whether it’s wasps or bees, get a good look from a safe distance first. Don’t poke at it. Outside June to September, or if the nest is too high or hidden, the council’s service won’t fit and you’ll need a private pest controller.
What the council doesn’t treat, and what to do instead
The council says it doesn’t provide a service for:
- Bugs and insects, which includes bed bugs.
- Birds, bird feeding, or proofing buildings against birds.
- Other animals, such as foxes, moles, rabbits, bees and deer. Squirrels aren’t named, but the same line covers any other animal.
- Pest problems in non-residential properties.
- Open spaces or private land, unless the council owns it.
To be plain about bed bugs: the council doesn’t treat them, so don’t wait on a council visit. Here’s what to do instead.
- Hire a private pest controller. Get two or three quotes and ask for the price in writing before anyone starts. We haven’t put a figure on it because costs vary with the pest and the size of the job.
- If you rent, tell your landlord or letting agent as soon as you spot a problem, and keep a copy of what you sent.
- If you own a flat in a shared building, tell your factor or property manager.
Money tight? Pest control bills can hit hard. Our cost of living guide has the day-to-day costs of living in the city.
If you rent
Report rats or mice to the council yourself, and tell your landlord or letting agent too, since they’re often the ones who can fix how the pests are getting in. For deposits, repairs and what you’re owed as a tenant, see our renting in Glasgow guide.
Businesses
The council’s service page says the rat and mice service doesn’t apply to commercial property. Its 2026/27 Book of Charges still lists “Rats/Mice (Commercial)” at £71.50 per hour. If you run a business, phone 0141 287 1059 to ask whether the council can help before you book anyone. You can read the rates in the council’s Book of Charges for environmental protection.
Other council reports
Pests are one of several things you can report to the council. Potholes, fly-tipping and the rest are in our report a problem guide. New to the city and still finding your feet? Our moving to Glasgow guide covers the basics. The council’s own page is Report a Pest Control Problem.
Frequently asked questions
What is the Glasgow City Council pest control phone number?
It’s 0141 287 1059. Use it for wasp nests and any other pest control enquiry. The council’s page doesn’t give opening times, so we can’t tell you when it’s staffed.
How do I report rats to Glasgow City Council?
Use the council’s online form for mice or rats, which is for homes only. You can also phone 0141 287 1059. The council treats rats at homes, indoors or outdoors.
Does Glasgow City Council deal with mice?
Yes, when the mice are indoors at a home. Report it on the same online form as rats.
Does the council charge for treating rats or mice?
The council’s price list has no charge for treating rats or mice in your home. Its only rodent line is the commercial rate of £71.50 per hour.
Do the council deal with bed bugs?
No. The council says it doesn’t provide a service for bugs and insects, and that includes bed bugs. You’ll need a private pest controller, and a landlord or factor if you rent or share a building.
Does Glasgow City Council deal with squirrels?
No. Squirrels aren’t named, but the council says it doesn’t provide a service for any animals other than rats and mice at homes and wasp nests. That also rules out foxes, moles, rabbits, bees and deer.
How much is wasp nest removal from Glasgow City Council?
£116.50 including VAT for each nest, in the council’s 2026/27 Book of Charges. It’s non-refundable. If an officer finds bees instead of wasps, they won’t treat the nest and you won’t get a refund.
When can I get a wasp nest removed?
The council offers it between June and September. The nest has to be visible, easy to get to and no more than 20 feet from the ground. Phone 0141 287 1059 to book, as the online form doesn’t take wasp nests.
Is there a Glasgow City Council pest control price list?
Yes. It’s the Book of Charges. For pest control it lists wasp nest removal at £116.50 each and rats or mice for commercial customers at £71.50 per hour. It lists no charge for rats or mice at a home.
How much does private pest control cost in Glasgow?
It varies with the pest and the job, so we won’t guess. Get a few quotes and ask for the full price in writing before work starts.
