SCOTS energy firms are amongst the worst offenders for keeping callers on hold the longest – with average wait times of up to half an hour, according to new research by a consumer organisation. . https://www.heraldscotland.com/news/17257246.scots-power-firms-keep-callers-on-hold-for-30-minutes/
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Brian McGuireNovember 27, 20181 Mins read
Up to half-an-hour on hold: Scots energy firms shamed over average customer wait times
Brian McGuireNovember 27, 20181 Mins read 
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