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Scots less likely to complain in shops but think service has got worse

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ANGRY Scots shoppers are more likely to storm out of shops without paying for goods and never return rather than stay and complain about poor customer service, a new survey has found. . http://www.heraldscotland.com/news/16259338.Scots_less_likely_to_complain_in_shops_but_think_service_has_got_worse/

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