Scots less likely to complain in shops but think service has got worse

ANGRY Scots shoppers are more likely to storm out of shops without paying for goods and never return rather than stay and complain about poor customer service, a new survey has found. . http://www.heraldscotland.com/news/16259338.Scots_less_likely_to_complain_in_shops_but_think_service_has_got_worse/